“Hi Mary, this is Shelly Blume over at BBI. I’ve got to tell you, you are a tough person to get hold of, but you know what? I consider that a good thing. It tells me you’re working hard and you’re making things happen and you’re the type of person I like to work with. So I’ve got an idea since the phone is not working so well. I’ll plan on coming out to your house on Friday between 3 and 3:30 to drop off the guide. Now if you can do me a favor, it’s about a 40 minute drive out there, if that time does not work for you, please give me a call and suggest a better time that works for you, that would be great. Otherwise if I don’t hear back from you I will assume that Friday between 3 and 3:30 works for you and I will plan on introducing myself to you then. Again, this is Shelly from BBI and my number is xxx-xxx-xxxx. I look forward to meeting you on Friday!”
If you are wondering if this really works . . . here is how it worked for a current SWC coaching client:
Just wanted to drop you a note regarding using this script. It is fabulous. I’ve used it on four calls and I’m thrilled with the results. It definitely was a shot in the arm that I needed. The first couple was today at 2:00 p.m. and they didn’t call to cancel but were at home waiting for me. This was a couple I had been calling since April and never got anywhere with them. The second call was for an appt on Friday, she did call and cancel but asked me to call her back with another day and time. The next was an appt for next week and he called to confirm. And the last one I haven’t heard from.
Thanks again for your sharing this script. Can’t wait to get going with our first meeting.
Kathy Kemper, Community Service Counselor
Olinger Crown Hill Mortuary & Cemetery
Looking forward to your results – please comment below