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  • Tag Archives Self-motivation
  • Building Confidence in You

    Guest Post By: Gary Michels

     

    The other day, someone asked me, “What makes a customer or prospect have confidence in the person selling to them?”

    Great question!!

    First of all, you must believe yourself, that you along with your product/service, are the absolute best choice for that particular person.  My self-talk goes something like this: “I am the best salesperson, working for the best company, with the best products and services, for this person, at this time.” Psyche yourself up with this kind of self-talk.  Once you do this, you’ll be well on your way to successful selling.

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    Besides self-talk, video record yourself giving your presentation.  Listen to it once with your back to the screen.  This way, you can hear exactly what you say as well as how you say it. The next time through, watch it with the sound turned down.  This will help illustrate how your body-language speaks to others.  Do you have any distracting habits like adjusting your glasses or twirling your hair?

    In addition to improving your self-talk and your confidence surrounding your ability to sell, there are a few other things you can do to establish confidence in you from the folks who are soon to be your customers.

    1)    Write an article or story about your company or yourself, what you are doing to help others, and what results/benefits those people received.

    2)    Get a prospect to help you in your presentation. Maybe they can pass out materials or ask for directions on how to get to the appointment.

    3)    Be as prepared as possible. Don’t be fumbling with papers, tripping over your verbiage, or moving with a tentative step.

    4)    Tell a story about you helped another client or maybe even film one of your happy clients with your phone sharing briefly about their success with you. Then show this video to your prospect.

    5)    Carry a printed list of people who have worked with you in the past and share where appropriate.

    6)    Have “Champion Letters” on hand. These are testimonials from some of your most loyal customers. Try to have one letter that addresses each one of the objections you may get during the sales process.

    7)    Get a referral and then ask the person who gave you the referral to personally introduce you or call ahead and put in a good word before you make the final contact.

    8)    Let your clients know you are not part of a “fly by night” company and that you make a point of having regular contact with your customers.

    9)    Lastly, make people feel that you truly care about them. There is no need for “commission breath”. You should come across as someone who really wants to help them achieve.

    If your prospects trust you, they will eventually buy from you. It is all about that confidence that they MUST have in you that will determine your success. Pick at least one of the items on the list above and put it into action today.  Continue using that idea and bit by bit it will become second nature to you.  The more you practice, the more you will be ready for your sales presentation.  Soon, without thinking about it, you will be instilling confidence into your prospects.

     

    Gary Michels is a co-founder of Southwestern Consulting. He is a keynote speaker, sales trainer and business consultant and has motivated nearly 1,000,000 people to achieve their highest potential nationwide. Gary spent 19 successful years as a sales representative for a national fund-raising company.


  • Bouncing Back Quickly

    Guest Post By: Gary Michels

     

    Confidence and great self-esteem is sexy and attractive, and fear, negativity and low esteem is not appealing at all. It certainly doesn’t get you ahead in life. When these types of unattractive behaviors take place, whether it is because of failing to hit a goal, a loss of some sort, a disappointment, a letdown, or even a small or large sickness of some sort, there is nothing more powerful than an attitude of BOUNCE BACK FAST! (BBF) Let’s think about the other option for a second of Bounce Back Slow. Of course, that is better than Bounce Back Never!!!

    So what are some things we can do to bounce back quicker than slower in both our business and personal lives? Have the proper self-talk. Are you reading daily affirmations 4-6 times a day as to pour into yourself thoughts that will require you to put the proper action into place? If we don’t replace the negative thoughts in our head with positive ones when there is a reason of some sort to bounce back the process will take longer. An example would be, “This is really hard to get over this huge setback.” Instead one could say, “I am a person that bounces back quickly from adversity and always come through stronger and better than before.”

    Surround yourself with positive and supportive people. I am always asking myself when I enter the room, am I a supportive loving, caring, enthusiastic being, inspiring and making things better for the people around me. If you surround yourself with as many people like yourself as you can, I guarantee you your BBF (Bounce Back Factor) will be better and quicker.

    Have a clear vision and mission in life. If the purpose and mission are strong enough and your “WHY” is powerful enough, you will do anything it takes to bounce back. If you have a goal of making a certain amount of money in a certain time period to be able to pay for a home, and knowing you couldn’t do it would let down the entire family, your BBF would be much quicker.

    What is your vision and why you exist every day? Have a healthy mind and body!! What we deposit into our mouths and our head pay great dividends. Are you eating healthy most of the time and setting aside time to get the proper exercise? Are you reading or listening to podcasts, books on tape, etc. to consistently be pouring fresh and exciting ideas into your life. Have some sort of faith and hope that you believe in and refer to on a regular basis. Believing that we are part of a bigger plan and that the future ahead of us will only be getting better is key to bouncing back quickly. Having the belief that in every setback there is a reason it happened and will make us stronger to deal with failures and setbacks in the future.

    The opposite of BBF to me is what I call the PLOM Disease. (Poor Little Old Me). I choose to not burden myself or others around me with my challenges. BBF is my only option. How about you?

     

    Gary Michels is a co-founder of Southwestern Consulting. He is a keynote speaker, sales trainer and business consultant and has motivated nearly 1,000,000 people to achieve their highest potential nationwide. Gary spent 19 successful years as a sales representative for a national fund-raising company.

     


  • Showing Up, Even When it Rains

    Guest Post By: Gary Michels

    When it rains and the weather is miserable, why do so many people mentally shut down and make excuses as to why they cannot produce? The same 24 hours still exist and most people still work unless it is physically impossible to do so. Why not let rain and bad weather have a meaning to you? Have it be success!!! When most people will have the attitude of scarcity and lack of good perfect conditions, why not use this time to gain the COMPETITIVE ADVANTAGE? Use these times to get a head start on the rest of the world. Use this time to be completely focused on being focused! Look forward to these situations and have a game plan already set up for what you want to get done on days and times that are not the perfect situations.

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    We know that this year the El Nino is supposed to affect many of us. Say to yourself,  “This is going to be my best day, week, month ever!” Have affirmations like, “When it storms, it is like me to have my best days ever.” Whether for you, it is more dials, contacts, appointments set, sales made, referrals achieved, or more accomplished, have the stormy days be your best days. It all starts with what you say to yourself when you talk to yourself and how you plan and prepare for the situations to happen.

    I will not be one of those that takes the day off and goes to the movie instead. I couldn’t believe how packed the movies were today when meeting a client at Starbucks next door. When leaving the guy in the car next to me told me the theatre was packed. It was 1pm on a Wednesday. I asked him, doesn’t he have to work? He said it is just hard to get into to it on a rainy day like today.  He said he sells insurance and nobody is really doing much in the office today. I asked if he is rated on what he does compared to others and against a plan. He said yes to both. I then said, “Why are you not using this time to get ahead?” He looked at me with glazed eyes and finally said, “I have to run…I have some getting ahead to do!”

     

    Gary Michels is a co-founder of Southwestern Consulting. He is a keynote speaker, sales trainer and business consultant and has motivated nearly 1,000,000 people to achieve their highest potential nationwide. Gary spent 19 successful years as a sales representative for a national fund-raising company.


  • The Habits Triangle and the 3 Elements of Ultra-Performers

    Guest Post by: Rory Vaden

    Southwestern-Consulting-Habits-Triangle-Methodology

    Do you know anyone who is super smart and intelligent but not very successful?

    Do you know someone who doesn’t seem all that smart and yet they are incredibly successful?

    Do you know someone who is very motivated and they try really hard but they can never quite seem to make it?

    Do you know someone who has all the ingredients to be a top performer but they are a disorganized, chaotic mess?

    If you answered “yes” to any of these questions then you will understand why and how over the past 165 years, The Southwestern Family of Companies and Southwestern Consulting, has developed our methodology – something we refer to as “The Habits Triangle.”

    We’ve come to realize that there are three interrelated components that must work synergistically together for someone to become an Ultra-Performer.

    You cannot truly become an Ultra-Performer without developing mastery in these 3 areas of your business:

    1. Skills – The technical ability and knowledge to complete professional functions or tasks.

    For a salesperson these are the skills of prospecting, closing, answering objections, and gathering referrals just to name a few. For a professional speaker these are the skills of using vocal variety, storytelling, using the stage, and understanding the psychology of laughter. For a leader this includes things like creating vision, delivering appropriate recognition, recruiting, inspiring, training, and understanding and managing financials. For a marketer this includes things like branding, copyrighting, SEO, and knowing how to use social media.

    No matter what your profession is or what goal you are pursuing, there will be a set of knowledge that you will have to learn and a set of tactical Skills that you will need to master in order to perform at the highest level. Even if someone has the other 2 elements of The Habits Triangle, without the technical Skills they will be what Zig Ziglar used to call “a motivated idiot.”

    1. Self-Motivation – This area includes the more intrinsic elements of an individual’s personal character and emotional preparation. 

    Coaching someone on building their self-motivation includes educating them and strengthening them in things like: attitude, positive self- talk, persistence, managing fear, integrity, creating a personal vision, and in finding their emotional purpose.

    Even if a person has incredible Skills and strong Systems, if they don’t have any Self-motivation then they are simply what Calvin Coolidge called an “educated derelict.”

    1. Systems – These are the mechanisms that are in place that help a team or individual stay organized and efficient in completing the strategic operations of the organization.

    For an individual this includes anything related to how they manage their time, how they manage their finances, how they keep up with paperwork, and how they stay organized.

    For an organization this almost always includes any element of technology such as: accounting and payroll systems, CRM, their online social media and content marketing strategy, order fulfillment, procurement, etc.

    A person or team who has strong Self-motivation and expert Skills but weak Systems becomes a frantic, disorganized, chaotic mess. They are what I once heard David Allen refer to as a “crazy-maker.”

    Show me a broken business or an underperforming individual and I guarantee I will show you a breakdown in at least one of the three areas of The Habits Triangle: Skills, Self-Motivation, or Systems.

    At the center of The Habit Triangle is of course “Habits”. That is because it is not good enough to merely have strong Skills, Self-motivation, and Systems; but we must have the positive habits that enforce using them over and over.

    At the center of the triangle is where it all comes together. It is developing the self-discipline to do the things we know we should be doing each and every day until they eventually become Habits. Or as we at Southwestern say, “success is never owned; it is only rented – and the rent is due every day.“ We’ve found that most people have a much higher likelihood of developing positive Habits if they have accountability (notice the ring around the outside of the triangle) which is why our core service offering at Southwestern Consulting is 1 on 1 coaching.

    If you’ve ever wondered why I am often referred to as a “Self-discipline Strategist” now you know. It’s because I’ve dedicated my life to helping provide insights and inspiration to help people do the things they know they should be doing even when they don’t feel like doing them – so that those tasks would eventually become habits and success becomes inevitable for them over time.

    If you’ve followed my podcast or my blog here and ever felt like some of the topics were disjointed; now you will be able to see easily how they all fit together.

    Our first book, Take the Stairs, was all about self-discipline and Self-motivation.

    Our recent book, Procrastinate on Purpose, was all about Systems.

    Any guesses as to what our next book will probably be about?

     

    Self-Discipline Strategist Rory Vaden’s book Take the Stairs is a #1 Wall St Journal, #1 USA Today, and #2 New York Times bestseller. As an award-winning entrepreneur and business leader, Rory Co-Founded Southwestern Consulting™, a multi-million dollar global consulting practice that helps clients in more than 27 countries drive educated decisions with relevant data. 

    Additionally, as the founder of the Center for the Study of Self-Discipline (CSSD), his insights on improving self-discipline, overcoming procrastination and enhancing productivity have been featured on Fox and Friends, Oprah radio, CNN and in Fast Company, Forbes, Inc and Success Magazine.